There are plenty of potential reasons why your pictures and videos got stuck on their way to Google Photos. You can also try removing the app and installing it again. If nothing else works, you can try restarting your device because a temporary bug can cause your photos not to upload correctly. Restart Your Device and Reinstall the App Note that the steps may differ a bit depending on the model and make of your smartphone. Choose Settings, and then Back up & sync settings.Tap on your Profile icon to open the menu.Select Disable and wait for a few seconds.Open the Settings app and scroll to Apps.Clear the data first, and, after that, the cache.Tap Apps and find the Google Photos app.Clear the Cache and App DataĪnother fix for photos not uploading is clearing your app data and cache.
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In case you picked the second option, you may have run out of space, so nothing else can upload until you reorganize you remove some items or upgrade your storage. The other one is to keep the pictures and videos in their original form, though you might quickly reach the 15 GB limit.
Option one is to upload an almost unlimited number of low-quality photos and video clips. When you’re storing images and videos in Google Photos, you have two options. If no networks are available, turn on your mobile data to finish the backup.ĭon’t forget that your photos and videos may be large, and you could likely end up using large amounts of data.Find your network settings and make sure your phone has access to the internet.Follow these steps to make sure you’re connected: That means you’ve disconnected from a network. If you’re checking your backup settings, you might see that the backup is waiting to go online. If your photos are larger than 100 megapixels or 75 MB, you can’t upload them. Waiting for connection/Waiting for Wi-Fi: Your phone is offline, and the upload will start as soon as you connect to Wi-Fi or turn on mobile data. Preparing backup/Getting ready to back up: The upload is about to start. Off: You need to turn it on to upload items to Google Photos.īacking up: Your items are currently uploading. It can be one of the following:Ĭomplete: All your images and videos have been uploaded. You’ll see it below your name and email address. If you’re going to check the sync status without making any changes, open the Google Photos app and tap on your profile picture in the top right corner. Here you can choose the upload size, folders other than your camera that you wish to back up, whether you want to proceed with the backup when using mobile data or when in roaming. It will become blue, and more options will appear now that Back up is enabled. If it’s Off, tap to open it and move the toggle to the right. Take a look at the Back up & sync option.Tap on your Profile icon at the top of the screen.Open the Google Photos app on your smartphone.
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Here’s how to check if you’ve enabled syncing. The reason why your photos aren’t uploading might be the disabled Syncing option. Search for Google Photos to make sure there are no pending updates for you to download.Ĭheck the Backup Status and Enable Syncing.Visit the Google Play Store or App Store.
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